Legal
Privacy Policy
How GA Granite collects, uses and protects your information.
GA Granite (“GA Granite,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.gagranite.com, submit information through our website, contact us, or use our products and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Address or project location
- Information about your countertop, remodeling, construction, or other project
- Photos, drawings, measurements, plans, or other project-related information
- Information submitted through contact forms or lead forms
- Communications you send to us by email, telephone, text message, or through our website
- Other information you choose to provide
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Approximate geographic location
- Date and time of visits
- Website interactions
This information may be collected through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries
- Communicate with prospective and existing customers
- Provide information about our products and services
- Assist with countertop and stone projects
- Prepare pricing, proposals, or estimates when applicable
- Schedule appointments, measurements, fabrication, delivery, or installation
- Process and manage customer projects and orders
- Provide customer service
- Send project-related communications
- Improve our website and services
- Understand how visitors use our website
- Measure and improve our advertising
- Protect our business against fraud, misuse, and security threats
- Comply with applicable laws and legal obligations
3. Phone Calls and Text Messages
When you provide your telephone number to GA Granite, we may use that number to communicate with you regarding your inquiry, project, appointment, order, products, or services.
If you separately consent to receive promotional or marketing text messages, GA Granite may send marketing communications to the telephone number you provided.
Consent to receive marketing text messages is not a condition of purchasing any goods or services.
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us directly.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the messaging service.
4. Cookies and Similar Technologies
GA Granite may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may be used to:
- Remember website preferences
- Understand website traffic
- Analyze how visitors use our website
- Improve website functionality
- Measure advertising performance
- Understand how visitors interact with advertisements
You may be able to disable or restrict cookies through your browser settings. Some website functionality may not work properly if cookies are disabled.
5. Analytics and Advertising
We may use third-party analytics and advertising services to understand website usage and measure the effectiveness of our advertising.
These services may include technologies provided by companies such as Google, including Google Analytics and Google Ads.
These providers may use cookies or similar technologies to collect information about your device and your interactions with our website or advertisements.
Information collected by these third-party providers is also subject to their respective privacy policies.
6. How We Share Information
We may disclose information to service providers and companies that perform services on our behalf or help us operate our business.
These may include providers that assist with:
- Website hosting and maintenance
- Customer relationship management
- Email and communications
- Text messaging
- Scheduling
- Analytics
- Advertising
- Payment processing
- Information technology
- Business administration
We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect the rights, property, security, or safety of GA Granite, our customers, or others.
GA Granite does not sell personal information for monetary compensation.
7. Third-Party Links and Services
Our website may contain links to websites, tools, inventory systems, social media platforms, or services operated by third parties.
GA Granite does not control and is not responsible for the privacy, security, content, or practices of these third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
9. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide our products and services
- Complete and maintain customer projects
- Maintain transaction and business records
- Provide customer support
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, accounting, and regulatory obligations
10. Your Privacy Choices
You may contact GA Granite to request that we update or correct certain personal information that we maintain about you.
You may unsubscribe from promotional email communications by following the unsubscribe instructions contained in those communications.
You may opt out of marketing text messages by replying STOP.
Certain communications related to an active project, transaction, appointment, or customer-service matter may still be necessary even after you opt out of marketing communications.
11. Children’s Privacy
GA Granite’s website, products, and services are intended for adults and businesses seeking countertop, stone fabrication, remodeling, construction, or related products and services.
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies, or legal requirements.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy or GA Granite’s privacy practices, please contact us:
GA Granite
Atlanta Location
4295 Wendell Dr SW
Atlanta, GA 30336
Phone: (678) 515-4050
